Guests

Vinnie Giarrusso

Twilio

2 episodes on Chain of Thought

Vinnie Giarrusso is a principal software engineer at Twilio. He appeared on Chain of Thought first as part of an enterprise deployment panel and then for a Season 1 closing conversation on AI assistants as "async junior digital employees," arguing that AI can free people for more meaningful human connection rather than replace it.

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• Beyond Chatbots: How Twilio Uses AI to Strengthen Human Connection | Vinnie Giarrusso Dec 18, 2024 · Transcript
• The Enterprise AI Deployment Playbook | ServiceTitan, Indeed & Twilio Dec 11, 2024 · Transcript